|
|
|
| THE INFLUENCE OF RURAL TOURIST DESTINATION RESIDENTS' RELATIVE DEPRIVATION ON THEIR ENGAGEMENT BEHAVIORS WITH ENTERPRISE: COMPARATIVE ANALYSIS BETWEEN STATE-OWNED AND PRIVATE ENTERPRISE MANAGEMENT OF SCENIC SPOTS |
| GONG Jing-jing1, TANG Wen-yue2 |
1. Business School, Shaoguan University, Shaoguan 512005, China;
2. School of Applied Economics, Jiangxi University of Finance and Economics, Nanchang 330013, China |
|
|
|
|
Abstract How to understand the logic of residents' conflict behaviors in rural tourist destinations, to promote their engagement behaviors with tourism enterprises are urgent problems to be solved in the development of rural tourism. Empirical tests and comparisons are conducted based on the data of two types of rural scenic spots (spots operated by state-owned enterprise and spots operated by private enterprise) in Wuyuan county, Jiangxi province. In spots operated by state-owned enterprise, 406 questionnaires were distributed and 394 valid questionnaires were received (valid collection rate, 97%) from August 6 to 25, 2020. This study draws the following conclusions. 1) Relative deprivation is an important factor affecting the resident-enterprise engagement behaviors. 2) The influence of group relative deprivation on resident-enterprise engagement behaviors is greater than that of individual relative deprivation. 3) The influence mechanism of individual relative deprivation is different between the two types of scenic spots. 4) The influence degree of relative deprivation varies according to the different management modes of scenic spots.
|
|
Received: 13 December 2022
|
|
|
|
|
|
| [1] |
杨学儒,曾馨莹,李浩铭.企业社区参与的研究进展、评析与启示[J].学术研究,2020(8):106-113.[Yang Xueru, Zeng Xinying, Li Haoming.Research progress, evaluation and enlightenment of enterprise community participation[J].Academic Research, 2020(8):106-113.]
|
| [2] |
保继刚,陈求隆.资源依赖、权力与利益博弈:村寨型景区开发企业与社区关系研究——以西双版纳勐景来景区为例[J].地理科学,2022, 42(1):43-53.[Bao Jigang, Chen Qiulong.Resource dependence, power and interests game:Study on the relationship between village scenic development enterprise and community with Mengjinglai scenic spot in Xishuangbanna as an example[J].Scientia Geographica Sinica, 2022, 42(1):43-53.]
|
| [3] |
刘长运,刘哲.景区依附型旅游小企业"社区型" 发展模式探讨——以重渡沟景区为例[J].经济地理,2013,33(10):188-192.[Liu Changyun, Liu Zhe.On the community-based development model of scenery adhered small tourism enterprises:Chongdugou scenery for instance[J].Economic Geography, 2013,33(10):188-192.
|
| [4] |
郭强,尹寿兵.基于社区能力的旅游小企业成长机制研究——以宏村为例[J].人文地理,2021,36(6):183-192.[Guo Qiang, Yin Shoubing.Research on the growth mechanism of small tourism enterprises based on community capacity:A case study of Hongcun[J].Human Geography, 2021,36(6):183-192.]
|
| [5] |
Wang L G, Yotsumoto Y.Conflict in tourism development in rural China[J].Tourism Management, 2019,70:188-200.
|
| [6] |
彭建,王剑.旅游研究中的三种社会心理学视角之比较[J].旅游科学,2012,26(2):1-9,28.[Peng Jian, Wang Jian.A comparative analysis of the three social psychological perspectives in tourism research[J].Tourism Science, 2012,26(2):1-9,28.]
|
| [7] |
唐文跃,龚晶晶,赵多平,等.旅游目的地社区居民相对剥夺感研究回顾与展望[J].人文地理, 2021,36(6):19-27.[Tang Wenyue, Gong Jingjing, Zhao Duoping, et al.Relative deprivation of community residents in tourist destination:A review[J].Human Geography, 2021,36(6):19-27.]
|
| [8] |
王文辉,白冰,张茵.相对剥夺视角下的乡村旅游地居民不规范行为研究——以江西婺源县李坑、思溪为例[J].地理科学,2019, 39(11):1814-1821.[Wang Wenhui, Bai Bing, Zhang Yin.A relative deprivation analysis on the host resistance towards tourism in rural destinations:Case from Wuyuan, China[J].Scientia Geographica Sinica, 2019,39(11):1814-1821.]
|
| [9] |
Xu Z C, Sun B D.Influential mechanism of farmers' sense of relative deprivation in the sustainable development of rural tourism[J].Journal of Sustainable Tourism, 2020,28(1):110-128.
|
| [10] |
Noland J, Phillips R.Stakeholder engagement, discourse ethics and strategic management[J].International Journal of Management Reviews, 2010,12(1):39-49.
|
| [11] |
Henninger C E, Foster C, Alevizou P J, et al.Stakeholder engagement in the city branding process[J].Place Branding & Public Diplomacy, 2016,12(4):285-298.
|
| [12] |
Verhoef P C, Reinartz W J, Krafft M.Customer engagement as a new perspective in customer management[J].Journal of Service Research, 2010,13(3):247-252.
|
| [13] |
Crawford E R, Lepine J A, Rich B L.Linking job demands and resources to employee engagement and burnout:A theoretical extension and meta-analytic test[J].Journal of Applied Psychology, 2010, 95(5):834-848.
|
| [14] |
Stoker K L, Tusinski K A.Reconsidering public relations' infatuation with dialogue:Why engagement and reconciliation can be more ethical than symmetry and reciprocity[J].Journal of Mass Media Ethics, 2006(21):156-176.
|
| [15] |
So K K F, King C, Sparks B, et al.The role of customer engagement in building consumer loyalty to tourism brands[J].Journal of Travel Research, 2014,55(1):64-78.
|
| [16] |
荆宁宁,李德峰.顾客契合研究综述[J].外国经济与管理,2015, 37(7):33-45.[Jing Ningning, Li Defeng.A literature review of customer engagement[J].Foreign Economics & Management, 2015, 37(7):33-45.]
|
| [17] |
Edelman R.Public Engagement:The Evolution of Public Relations[D].Maryland:University of Maryland, 2008.
|
| [18] |
OCDE.Citizens as Partners:OECD Handbook on Information, Consultation and Public Participation in Policy-making (Romanian version)[M].Romania:Public Policy Centre, 2009:27-32.
|
| [19] |
Tosun C.Expected nature of community participation in tourism development[J].Tourism Management, 2006,27(3):493-504.
|
| [20] |
Ming M S, Wall G.Community participation in tourism at a world heritage site:Mutianyu Great Wall, Beijing, China[J].International Journal of Tourism Research, 2014,16(2):146-156.
|
| [21] |
Petrova P, Hristov D.Collaborative management and planning of urban heritage tourism:Public sector perspective[J].International Journal of Tourism Research, 2016,18(1):1-9.
|
| [22] |
Quilty T, Murphy L.Balancing legal, operations and community conflict:A tale of two SME's[J].Journal of Management & Organization, 2018,24(4):582-597.
|
| [23] |
Presenza A, Chiappa D G, Sheehan L.Residents' engagement and local tourism governance in maturing beach destinations:Evidence from an Italian case study[J].Journal of Destination Marketing & Management, 2013,2(1):22-30.
|
| [24] |
Vollero A, Conte F, Bottoni G, et al.The influence of community factors on the engagement of residents in place promotion:Empirical evidence from an Italian heritage site[J].International Journal of Tourism Research, 2017,20(1):88-99.
|
| [25] |
Stouffer S A, Suchman E A, Devinney L C, et al.The American Soldier:Adjustment during Army Life[M].New Jersey:Princeton University Press, 1949:557-559.
|
| [26] |
Merton R K.Social Theory and Social Structure[M].New York:Free Press, 1957:62.
|
| [27] |
Runciman W G.Relative Deprivation and Social Justice[M].London:Routledge, 1966:69-70.
|
| [28] |
Smith H J, Pettigrew T F, Pippin G M, et al.Relative deprivation:A theoretical and meta-analytic review[J].Personality and Social Psychology Review, 2012,16(3):203-232.
|
| [29] |
熊猛,叶一舵.相对剥夺感:概念、测量、影响因素及作用[J].心理科学进展,2016,24(3):438-453.[Xiong Meng, Ye Yiduo.The concept, measurement, influencing factors and effects of relative deprivation[J].Advances in Psychological Science, 2016,24(3):438-453.]
|
| [30] |
王剑,彭建.基于结构方程的旅游地社区居民旅游影响感知与参与意愿研究——以樟江风景名胜区为例[C]//2014中国旅游科学年会论文集.北京:中国旅游研究院,2014:63-71.[Wang Jian, Peng Jian.Study on the tourism impact perception and community participation willingness based on the structural equation modelling (SEM):A case study of the Zhangjiang national park[C]//Proceedings of the 2014 Annual Conference of Chinese Tourism Science.Beijing:China Tourism Acadamy, 2014:63-71.]
|
| [31] |
Peng J, Chen X, Wang J.Applying relative deprivation theory to study the attitudes of host community residents towards tourism:The case study of the Zhangjiang national park, China[J].Current Issues in Tourism, 2014,19(7):734-754.
|
| [32] |
罗湘阳,张诗汝,龚箭.国家公园体制试点区居民可持续旅游感知与态度研究——基于相对剥夺理论横向视角[J].华中师范大学学报(自然科学版),2021,55(3):489-493.[Luo Xiangyang, Zhang Shiru, Gong Jian.Residents' perceptions and attitudes on sustainable tourism impacts towards national park system pilot area:A horizontal perspective of relative deprivation theory[J].Journal of Central China Normal University(Natural Sciences), 2021,55(3):489-493.]
|
| [33] |
张大钊,马秋芳,赵振斌.乡村旅游地居民相对剥夺感的前因和后果研究:基于个体心理学视角[J].人文地理,2020,35(4):32-39,98.[Zhang Dazhao, Ma Qiufang, Zhao Zhenbin.A study on the cause and effect variables of relative deprivation of rural tourism residents:An individual-based psychological perspective[J].Human Geography, 2020,35(4):32-39,98.]
|
| [34] |
张春燕.乡村振兴背景下旅游地居民相对剥夺感的形成与疏导[J].湖北大学学报(哲学社会科学版),2020,47(3):163-171.[Zhang Chunyan.The formation and diversion of the relative deprivation of residents in tourist destination under the background of rural revitalization[J].Journal of Hubei University(Philosophy and Social Science), 2020,47(3):163-171.]
|
| [35] |
龚晶晶,唐文跃.乡村旅游地居民相对剥夺感:量表开发与实证检验[J].旅游学刊,2022,37(11):64-74.[Gong Jingjing, Tang Wenyue.Residents' relative deprivation in rural tourist destination:Scale development and validation[J].Tourism Tribune, 2022,37(11):64-74.]
|
| [36] |
张振华.社会冲突研究中的概念、分类与量化[J].人文杂志,2016(12):118-128.[Zhang Zhenhua.Concepts, classification, and quantification in social conflict research[J].The Journal of Humanities, 2016(12):118-128.]
|
| [37] |
唐献玲.基于共生理论的乡村旅游利益冲突与治理机制[J].社会科学家,2020(10):41-47.[Tang Xianling.Interest conflict and governance mechanism of rural tourism based on symexistence theory[J].Social Scientist, 2020(10):41-47.]
|
| [38] |
Cho B, Lee D, Kim K.How does relative deprivation influence employee intention to leave a merged company? The role of organizational identification[J].Human Resource Management, 2014,53(3):421-443.
|
| [39] |
Walker I, Leviston Z, Price J, et al.Responses to a worsening environment:Relative deprivation mediates between place attachments and behaviour[J].European Journal of Social Psychology, 2015, 45(7):833-846.
|
| [40] |
Chen X Y, Wang X Q, Liu J P, et al.Effects of relative deprivation on intention to rebel:A multiple mediation model[J].Journal of Pacific Rim Psychology, 2018,12:1-10.
|
| [41] |
Leviston Z, Dandy J, Jetten J, et al.The role of relative deprivation in majority-culture support for multiculturalism[J].Journal of Applied Social Psychology, 2020,50(4):1-12.
|
| [42] |
杜宗斌,苏勤,姜辽.乡村旅游地居民地归属感模型构建及应用——以浙江安吉为例[J].旅游学刊,2013,28(6):65-74.[Du Zongbin, Su Qin, Jiang Liao.A structural model of residents' sense of community in rural tourism destinations and its application:A case study of Anji county in Zhejiang province[J].Tourism Tribune, 2013,28(6):65-74.]
|
| [43] |
Schmitt M, Maes J, Widaman K.Longitudinal effects of egoistic and fraternal relative deprivation on well-being and protest[J].International Journal of Psychology, 2010,45(2):122-130.
|
| [44] |
卢松,张捷.古村落旅游社区居民生活满意度及社区建设研究——以世界文化遗产皖南古村落为例[J].旅游科学,2009,23(3):41-47.[Lu Song, Zhang Jie.Residents' life satisfaction and community construction in ancient villages tourism:A case study of a world cultural heritage, the ancient villages in South Anhui province[J].Tourism Science, 2009,23(3):41-47.]
|
| [45] |
Park D B, Nunkoo R, Yoon Y S.Rural residents' attitudes to tourism and the moderating effects of social capital[J].Tourism Geographies, 2015,17(1):112-133.
|
| [46] |
郭安禧,王松茂,李海军,等.居民旅游影响感知对支持旅游开发影响机制研究——社区满意和社区认同的中介作用[J].旅游学刊, 2020,35(6):96-108.[Guo Anxi, Wang Songmao, Li Haijun, et al.Influence mechanism of residents' perception of tourism impacts on supporting tourism development:Intermediary role of community satisfaction and community identity[J].Tourism Tribune, 2020, 35(6):96-108.]
|
| [47] |
Woo E, Kim H, Uysal M.Life satisfaction and support for tourism development[J].Annals of Tourism Research, 2015,50(1):84-97.
|
| [48] |
Yin R K.Case Study Research:Design and Methods[M].Los Angeles:Sage Publications, 2009:56-63.
|
| [49] |
周玲强,周波.社会资本、知识转移与社区居民旅游支持态度:基于三个乡村社区样本的实证研究[J].浙江大学学报(人文社会科学版),2018,48(2):19-32.[Zhou Lingqiang, Zhou Bo.Social capital, knowledge transfer and community residents' support for tourism:An empirical study based on the samples from 3 rural communities[J].Journal of Zhejiang University(Humanities and Social Sciences), 2018,48(2):19-32.]
|
| [50] |
Park S E, Mosley J E, Grogan C M.Do residents of low-income communities trust organizations to speak on their behalf? Differences by organizational type[J].Urban Affairs Review, 2016,54(1):137-165.
|
| [51] |
Gursoy D, Yolal M, Ribeiro M A, et al.Impact of trust on local residents' mega-event perceptions and their support[J].Journal of Travel Research, 2017,56(3):393-406.
|
| [52] |
Podsakoff P M, Mackenzie S B, Lee J Y, et al.Common method biases in behavioral research:A critical review of the literature and recommended remedies[J].Journal of Applied Psychology, 2003, 88(5):879-903.
|
| [53] |
吴明隆.问卷统计分析实务:SPSS操作与应用[M].重庆:重庆大学出版社, 2010:32-55.[Wu Minglong.Practice of Questionnaire Statistical Analysis:SPSS Operation and Application[M].Chongqing:Chongqing University Press, 2010:32-55.]
|
| [54] |
张伟豪.与结构方程模型共舞[M].台北:前程文化事业有限公司, 2013:57.[Zhang Weihao.Dancing with the Structural Equation Model[M].Taipei:Future Culture Business Co., Ltd, 2013:57.]
|
| [55] |
王孟成.潜变量建模与Mplus应用[M].重庆:重庆大学出版社,2014:526.[Wang Mengcheng.Modeling of Latent Variables and Mplus Application[M].Chongqing:Chongqing University Press, 2014:526.]
|
| [56] |
Weiner B.An attributional theory of achievement motivation and emotion[J].Psychological Review, 1985,92(4):548.
|
| [57] |
Seaton A V.Demonstration effects or relative deprivation? The counter-revolutionary pressures of tourism in Cuba[J].Progress in Tourism and Hospitality Research, 1997(3):307-320.
|
| [58] |
Martinko M J, Mackey J D.Attribution theory:An introduction to the special issue[J].Journal of Organizational Behavior, 2019,40(5):523-527.
|
|
|
|
2024, Vol. 39 
